Privacy policy
Short version: I only collect what I need to reply to you, I don't sell it, and you can ask me to delete it any time.
Last updated: October 2026
What I collect
When you fill in a form on this site I collect the details you give me: usually your name, email, phone, business name and message. If you download a resource I collect your name, email and business. If you use the AI Readiness Checklist and submit it, I receive your score. If you buy a download, I receive your name, email and the billing details you enter at checkout.
The site uses Google Analytics to record basic analytics such as pages visited, device type, rough location (city level) and the ad or campaign that brought you here. Google Analytics sets cookies to tell repeat visits apart. It doesn't tell me who you are. You can opt out with Google's browser add-on or by blocking cookies. Ad click IDs and campaign codes are sent along with your enquiry or purchase so I can see which ad worked. If advertising tags from Google or Microsoft are installed, they may use cookies to measure ad performance. When you send a form, the Google tag may also send a scrambled (hashed) copy of your email and phone number to Google Ads, so I can see whether an ad led to your enquiry. Google matches it to signed-in Google accounts and only reports totals back to me.
How I use it
- To reply to your enquiry and provide services you ask for
- To give you the resource you requested
- To understand which pages and campaigns work, so I can improve them
I don't sell or rent your information. I won't add you to a newsletter without asking.
Who handles it
Form submissions are delivered to my inbox by a third-party form service (FormSubmit). Payments are handled by Stripe. I never see or store your full card details. I may store enquiry details in my CRM. FormSubmit, Stripe, my CRM and analytics and advertising tools (such as Google Analytics, Google Ads and Microsoft Advertising) may store or process data on servers outside Australia, mainly in the United States.
How long I keep it
I keep enquiry and download details for up to 2 years after we last spoke, then delete them, unless you're a client or the law says I must keep them longer (for example, tax records). FormSubmit keeps a copy of each form submission for up to 30 days. You can ask me to delete your details sooner.
Access, correction and deletion
You can ask to see, correct or delete the information I hold about you. Email reece@conleymarketing.com.au and I'll respond within 30 days.
Complaints
If you're unhappy with how I've handled your information, email me first. If we can't sort it out, you can complain to the Office of the Australian Information Commissioner (OAIC). I'll reply to any complaint within 30 days.